Privacy Policy

SecuraDesk (“we”, “us”) is a product of Inovitrix. This policy describes how we collect, use, and protect information when you visit www.securadesk.com or use the SecuraDesk application at app.securadesk.com.

Information we collect

• Account and profile details you provide (name, email, organization).
• Support content you create in the product (tickets, messages, knowledge articles).
• Usage and technical data (device, browser, IP, logs) needed to operate and secure the service.
• Billing information processed by our payment partners when you subscribe.

How we use information

• To provide, maintain, and improve SecuraDesk.
• To authenticate users, enforce access controls, and prevent abuse.
• To communicate service updates, security notices, and (with consent) product news.
• To process subscriptions and respond to support requests.

Multi-tenant data

Customer organization data is isolated by design. We process tenant data to deliver the service under your organization’s instructions and configuration.

Sharing

We do not sell personal information. We may share data with infrastructure and payment processors under contract, or when required by law.

Security

We use industry-standard controls including encryption in transit, role-based access, and secure credential storage for integrations.

Your choices

You may access or update account information in the product, or contact us to request deletion subject to legal and operational retention needs.

Contact

Privacy inquiries: privacy@securadesk.com
General: sales@securadesk.com

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